change characteristics - interaction of technical and procedural changing - self-eval of whether change worked or not? actors - to what extent are the actors abstracted away from, their actions evaluated on their own merits - seniority environment - is the gap directly articulate by the environment? or more competitive - e.g. compiance or popularity misc - framing the change as good? - scope of the change vs. taken for granted - relevant intrinsic motivations? productivity for productivity's sake? additional categories: - scope/relevance of the change - how do the researchers focus on/identify intention?